Your privacy matters to us. This Privacy Policy explains in plain, straightforward terms what personal data r989 collects from players in Pakistan, how we use it, who we may share it with, and the choices you have over your own information.
r989 operates an online gaming and sports betting platform accessible to players in Pakistan. When you create an account, make a deposit, place a bet or contact our support team, you share certain personal information with us. This Privacy Policy sets out exactly how that information is handled — from the moment you register to the point at which your account is closed.
We do not sell personal data to third parties. We do not share your information with advertisers outside the r989 platform. Data is collected and processed only as needed to run the service, verify your identity, process PKR transactions, and comply with our obligations. If you have questions about anything in this policy, our support team is available around the clock via live chat.
Plain language commitment: This policy is written to be read and understood, not buried in legal language. If any part is unclear, please contact our support team and we will explain it directly.
r989 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from payment processors to complete your transactions.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport details | You provide at registration or during verification |
| Contact Data | Mobile number, email address | You provide at registration |
| Financial Data | JazzCash / Easypaisa account number, bank account details, transaction history in PKR | Provided during deposit/withdrawal or via payment processor |
| Technical Data | IP address, device type, browser, operating system, app version | Automatically collected when you access r989 |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically recorded during platform use |
| Verification Documents | CNIC scan, proof of payment method, selfie for identity match | You upload when required before first withdrawal |
We collect only what is necessary for the purposes described in this policy. We do not collect sensitive categories of personal data such as health information, political opinions or religious beliefs.
Every piece of data r989 holds has a clear reason for being there. Below is a straightforward breakdown of why we use your information:
All deposits and withdrawals on r989 are processed in Pakistani Rupees (PKR). To complete these transactions, r989 works with third-party payment processors including JazzCash, Easypaisa and Raast, as well as partnered banks for direct bank transfers.
When you initiate a payment, we pass the minimum necessary information to your chosen payment provider to complete the transaction securely. This typically includes your registered mobile number or account number and the PKR amount. We do not store full bank account credentials on our servers.
Payment security: r989 uses SSL encryption on all payment pages. Never share your JazzCash or Easypaisa PIN with anyone — including r989 staff. We will never ask for your payment account PIN.
r989 does not sell your personal data. We do not share it with advertising networks or third-party marketers outside the r989 group. Data is shared only in the following limited circumstances:
We never sell your data. Any third party that receives your data to perform a service for r989 is bound by strict confidentiality obligations and cannot use it for their own purposes.
r989 uses cookies and similar tracking technologies on the website and app to keep the platform working properly and to understand how players interact with it. By continuing to use r989 after seeing the cookie notice, you consent to cookie use as described here.
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform normally. Disabling analytics and marketing cookies has no effect on your ability to play or access your account.
r989 keeps your personal data only for as long as it is needed for the purpose it was collected. Below is a general guide to how long different categories of data are typically held:
Once the applicable retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you as an individual.
Keeping your data secure is a core part of how r989 operates. We use a combination of technical and organisational measures to protect personal information against unauthorised access, loss or disclosure.
No online platform can guarantee 100% security. If you believe your r989 account has been accessed without your permission, contact our support team immediately and change your password.
You have meaningful control over the personal data r989 holds about you. The following rights are available to all r989 players in Pakistan. To exercise any of these rights, contact our support team via live chat or email.
Request a copy of the personal data r989 holds about you at any time.
Ask us to correct inaccurate or incomplete information on your account.
Request deletion of your personal data, subject to retention obligations we must fulfil.
Object to processing of your data for direct marketing purposes at any time.
Ask us to limit processing of your data while a dispute or correction request is being handled.
Receive your data in a structured, machine-readable format where technically feasible.
We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.
r989 is strictly for adults aged 18 and above. We do not knowingly collect or process personal data belonging to anyone under the age of 18. If you are a parent or guardian and believe a minor has registered on r989, please contact us immediately via live chat. We will investigate and close the account promptly, deleting any associated personal data.
Under 18? You must not use r989 or provide any personal information to this platform. r989 uses age verification measures during registration and at the withdrawal stage to enforce this requirement.
r989 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to our data practices. When meaningful changes are made, we will notify registered players via email or an in-platform notification.
The updated policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of r989 after any update indicates that you have read and accepted the revised policy.
If you have any questions, concerns or requests related to this Privacy Policy or how r989 handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.
Six pillars of data protection that every r989 player in Pakistan can rely on
Every page, payment and account action on r989 is protected by SSL/TLS encryption. Your PKR transactions via JazzCash, Easypaisa or bank transfer travel through an encrypted connection from start to finish.
r989 has never sold player data to advertisers or data brokers and never will. Your personal information exists to run your account — nothing more. Any third party that handles data on our behalf is contractually bound to use it only for that purpose.
Your CNIC and verification documents are stored encrypted and are accessible only by our dedicated verification team. Standard support staff cannot view your document files during normal support interactions.
Request access to your data, ask for corrections, or submit a deletion request at any time. r989's support team handles all data rights requests and aims to respond within 30 days.
r989 uses cookies only for session management, platform analytics and (with your consent) marketing. Analytics data is aggregated — it is used to improve the platform, not to build a personal profile to sell.
r989 does not knowingly collect data from anyone under 18. Age is verified at registration and again before the first withdrawal. Any account found to belong to a minor is closed and its data deleted immediately.
Common questions from Pakistan players about how r989 handles personal data